The questions chefs, kitchen managers, and operators actually ask before ordering BOH Wiz. If yours isn't here, email hello@bohwiz.com or call 866.626.4949 — both reach the founder directly.
No. App, prep-list integration, expiration alerts, and dashboard are free and stay free. The only cost is the printer ($299.99 one-time) and the label refill ($129.99 per pack of 4,672 labels).
No. Add as many staff devices as you want. Run multiple kitchens off one account. Pricing scales with the labels you print, not with your headcount or footprint.
$129.99 ÷ 4,672 = about 2.8¢ per label. A 50-label-per-day kitchen burns through one pack every 90 days, roughly $1.40/day in label cost.
Yes. 30-day printer return for a full refund minus return shipping. Sealed label packs are returnable; opened rolls are not. Full details.
Zebra ZD411, a direct-thermal label printer that pairs over Bluetooth with iPad, iPhone, or Android tablet. Includes a 1-year warranty.
No. Direct-thermal printing heats the label material itself. Nothing to refill beyond the label rolls.
Yes. Adhesive breaks down in water in any temperature in under 30 seconds. Wipes off cleanly in the dish pit. FDA-compliant for indirect food contact. More on dissolvable labels.
2 inches by 1 inch — standard restaurant prep size. Big enough to read at arm's length, small enough for a souffle cup.
4,672 labels across two rolls.
Skip the printer line item. The app works with most direct-thermal Zebras from the past decade. See compatible models.
About 15 minutes from box-open to first print. Plug in printer, install app on tablet, pair over Bluetooth, print a test label. App comes pre-loaded with common prep items.
Yes. One-off orders at bohwiz.com/order, or auto-ship at bohwiz.com/subscriptions. Auto-ship has no monthly fee — you pay only for what ships.
Yes. 1-year Zebra manufacturer warranty covering defects. Wear from normal kitchen use is not covered, but real malfunctions are.
Yes — already in use at Dave & Buster's, TGI Fridays, Chuy's, Biaggi's, and Ancho & Agave kitchens.
Every label record, prep-list entry, and printer log is deleted within 30 days. Full privacy policy.
A solo chef-developer in Chicago. Email and phone both reach the founder. No call queue. More about the team.
Email hello@bohwiz.com or call 866.626.4949. The fastest answer is usually a 5-minute call.
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